Services & Outsourcing ››  Computer Hardware Support

As part of a comprehensive yet flexible IT support solution you will want to consider which elements of your hardware are critical to your business operations, such as fileservers and other key equipment, and ensure that you are properly protected should a problem occur.

 

Our hardware support service can be taken either independently or as part of a tailored support package incorporating our other service offerings, such as VITMAN, and offers total peace of mind at competitive rates.

 

Hardware support agreements are designed to return computer equipment to working order in the event of a hardware failure. It is an un-metered service and includes parts and labour at no additional charge.


Comprehensive maintenance summary:


  • › Items to be covered are specified on an agreed schedule
  • › On-site attendance by suitably qualified engineer to carry out remedial work.
  • › Choice of response times covering business critical devices as required.
  • › Cost of spare parts covered in the agreement.
  • › No additional cost for travel or labour, these are included.
  • › Un-metered service, no limits to the number of calls that you can place.
  • › Loan equipment available if workshop repairs are needed.

One off repair services are also available, please ring for details

Call us now on 0844 800 1286 to discuss how we can help you.


›› Contact us for further information