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Services & Outsourcing ››  VITMAN, IT Support you can rely on

vitman, virtual IT Manager

vitman IT support

vitman network management

CSE’s VITMAN (Virtual IT Manager) is designed to provide you with IT and computer related support or IT management just when you need it.

 

VITMAN can be used along side existing internal IT support skills to supplement your existing capabilities or to outsource your IT support completely whilst allowing you to keep control of costs. Remote support and on-site support are provided from our offices in Cheshire.

 

 

VITMAN support summary:


  • › Fast and friendly response by experts waiting to take your call
  • › Flexible agreements starting from 2 hours support per month
  • › Monthly payment plans at no extra cost and no long term tie in
  • › Competitive rates
  • › Dial in remote access, telephone advice and on-site support offered as required
  • › Pro-active remote monitoring of vital server processes included at no extra cost
  • › Optional additional remote monitoring of network services at nominal costs
  • › Day to day support for any IT related issues
  • › Adding / removing users and configuring security policies
  • › Checking backups and anti-virus packages
  • › Liaising with third parties on your behalf such as ISP’s or 3rd party software providers
  • › Security auditing, Network Management visits and remote checks.
  • › Reconfiguring printers on your network
  • You can use this service to help you with absolutely anything to do with IT!
  • › Monthly reports detailing all work undertaken
  • › Roll over unused minutes

 Free Trial


So take the stress out of managing and supporting your computer network, the VITMAN service allows CSE to be the single point of contact for all your day to day requests for support and management of your IT systems. With our remote access facilities and locally manned helpdesk we are able to act as your own IT manager as if we were in your office.

The service is designed so that it is not specific to any application or package so you can ask for any help you need relating to your IT, we will even liaise with any third parties on your behalf to resolve issues, so we can do anything from adding or altering users through installing security updates and patches to major alterations to your systems, with Vitman you can be confident that you are in the right hands.

 

Combine Vitman with our Beagle Server Monitoring service for total peace of mind.

Call now on 0844 800 1286 to discuss how you can benefit from this service.

 

›› Contact us for further information  or register for a Free Trial here